EN
ES
FR
Travel Consultant
Whatsapp
Email
MessengerOur Customer Feedback
Hello, first of all, we would like to thank your company for the warm welcome, kindness, flexibility, and above all, the quick responses and excellent overall service quality. You listened to us and perfectly solved every little issue we encountered. This is truly a trustworthy travel agency that travelers can fully rely on. Thanks to your support, our trip became smooth and truly unforgettable.
Regarding the guides, the first thing to highlight is their very good command of French. All of them were friendly, always smiling, and knowledgeable. We keep wonderful memories of each one.
At the start of our journey, since we knew nothing about Vietnam, our guide in Hanoi, Hoa, had the difficult task of introducing us to the country’s culture and history. He succeeded brilliantly, making us eager to discover many aspects of your culture. The visit to the Museum of Ethnology and the Temple of Literature, as well as experiencing the bustling life of Hanoi, will remain some of the main highlights of our trip.
In Sapa, our guide Tao, with tact and delicacy, led us through magnificent landscapes and introduced us to several local ethnic communities. His deep knowledge of the terrain and the people – being a local himself – allowed us to better understand the human reality of these mountains. Very attentive and caring, he skillfully adjusted the itinerary to fit everyone’s abilities. We remember him fondly, along with the people he introduced us to. A special mention also goes to the driver who masterfully handled tricky road situations.
Returning to Hanoi for a short transit to Lan Ha Bay and later Ninh Binh – moments more connected to water landscapes – we were accompanied by Nam, a guide who at times felt like a poet, with a rich French vocabulary and refined expressions. Very different from the previous two guides, he wasn’t afraid to reveal his personality, yet still guided us perfectly, giving us great freedom both on the cruise and while paddling through rice fields. His explanations during the visit to Hoa Lu temple helped us understand details we would have otherwise missed.
Speaking of the cruise, we greatly enjoyed its comfort, the kindness of the crew, the variety of activities, and the emotional journey… Watching sunsets and sunrises over the bay, visiting Viet Hai village and a floating fishing village – all were unforgettable moments. Having a private cruise was truly a highlight, and we are very grateful that your team worked hard to make this possible.
A completely different style awaited us with our guide in Hue, who had to show us the vast Imperial Palace, the Forbidden City, and one of the royal mausoleums – all in one day. With limited time, she had to be more directive, but with humor and impeccable French, she managed to show us as much as possible and provided many interesting and detailed explanations. Perhaps having an extra day in Hue would have been ideal.
With all these guides, each with their unique personality, we have only excellent memories and kindly ask you to pass on our thanks to them. After their guidance, we felt confident enough to explore Hoi An on our own, passing through the well-named Cloud Pass along the way!
For a future trip to Southeast Asia, we will certainly think of Kampa Tour.
This review is shared by Edwige, Michèle, Marc, and Philippe following their journey in Vietnam with Kampa Tour.
Dear Ms. Trang Vu,
Once again, thank you very much for organizing our trip. We had an excellent vacation, we loved the country and especially its people!
Here are some highlights from the second part of our journey:
- Pu Luong: We really enjoyed the walking experience, especially to Don Village and Mr. Ty’s home. The landscape was stunning, and we appreciated the attention to our dietary needs. The extra activities like visiting the chopsticks factory and the rafting were wonderful surprises.
- Pu Luong Retreat: A beautiful place with amazing views, peaceful atmosphere, and a lovely dinner. The staff was kind and helpful.
- Ninh Binh: The boat ride on the Ngo Dong River and the extended bike trip were both excellent. We also appreciated the smooth check-in and comfort at Ninh Binh Hidden Charm Resort.
- Halong Bay: The room on the Peony cruise was extremely beautiful, and kayaking was a fun activity. The visit to the Pearl factory was also a nice touch.
- Hanoi: We thoroughly enjoyed all planned activities. The visit to the lacquerware workshop, though unplanned, was a great experience. Our guide in Hanoi was very informative and engaging.
- Meritel Hotel: Outstanding service and hospitality. The staff went above and beyond, including allowing us to shower before our late flight and offering tea and coffee. The breakfast was excellent too.
- Danang: We had a great meal at Tamarind Tree Restaurant - excellent food, fair prices, and very friendly service.
Throughout the journey, we were very happy with the hotel choices and especially with the guides in Ho Chi Minh City and Hanoi, who consistently added meaningful experiences beyond the planned itinerary.
We truly loved Vietnam and its people. If we return one day, we will definitely contact you again.
Best regards,
Jörg and Marcella
Hello Linh,
We are back home, and we’ve lost over 20°C 😩
We really want to thank you for organizing this wonderful trip ✨ It was the first time in Asia for the four of us, and we absolutely loved discovering your country — full of cultural sites, stunning landscapes, a complete change of scenery, and such a warm welcome… 😍
We really appreciated the guidance of our three tour guides, who helped us better understand the history and daily life in Vietnam. Together with the drivers, they made sure everything went smoothly and that we were satisfied with every visit.
So, a huge thank you to you and your team for giving us such a beautiful experience 😁
We’re already looking forward to traveling again, with your agency of course 😉
A big THANK YOU and see you very soon 😘
Raout
Hello Madame Do,
Our return to Sydney went smoothly.
The temperature shock was brutal with a 25-degree drop, and we are slowly readjusting to the Australian time zone.
We will definitely recommend your agency to our friends and, in agreement with our daughter, we will post a glowing review online.
We would like to once again thank you for the flawless organization of our trip—not only for the variety of visits, but also for the competence of the guides, who shared with us their knowledge of the places, customs, and local life close to the people, as well as the drivers, who were all very careful, calm, and attentive.
Thank you also for accommodating the last-minute change so that my wife could reconnect with her roots in Ha Giang, where her father lived and worked until 1962—a very emotional moment.
We were very touched by all your calls and messages checking in to make sure everything was going well during these 20 days.
The discovery of your beautiful country will remain engraved in our memories.
A Perfect Trip! A Unique and Authentic Experience!
Tailor-made, taking into account our tastes, wishes, expectations, and comparisons… thanks to the experience, expertise, passion, and sensitivity of an extraordinary advisor – a former experienced guide – Nhung: we lived wonderful and personalized moments that have become unforgettable memories, avoiding all the clichés of mass tourism, with direct and authentic connections. So many spot-on recommendations for choosing each destination, activity, and accommodation… Not a single mistake! Everything was perfect!
Thanks to the exceptional Kampá Tour team, full of talent and kindness in every detail of the journey: from Management to administration, including such competent and warm guides (Lynh, Hang, Sam...), and expert drivers with great skill, especially in mountainous or difficult areas (like Cuong...). We shared a complete, exciting, and passionate adventure from start to finish.
So many wonderful sites and monuments visited in the heart of Vietnam, so many unforgettable encounters, such incredible accommodations even in the most remote villages, such exceptional activities… a dream come true every day, filled with passion, emotion, surprises, beauty, and friendship!
We received so much wise advice, cultural and historical insights, exchanges, and explanations about local life… that deeply enriched us with the soul of this country and its endearing people.
And what delicious, well-cooked, and abundant meals—a daily delight!
We often had tears in our eyes, moved by so much kindness, smiles, dedication, and beauty… and also when saying goodbye to our hosts, our companions… to this country and its people, now forever in our hearts. We fell in love with it thanks to Kampá Tour and its entire team… So, our gratitude and a huge thank you!
We love you! See you very soon for new adventures!
